Privacy Policy
Effective January 1, 2026
Cornerstone Chico Concrete and Masonry, chicoconcreteandmasonry.com, office@chicoconcreteandmasonry.com
Who this policy covers
This policy explains how Cornerstone Chico Concrete and Masonry handles the information you share when you use our website, call us or ask for an estimate. We're a masonry contractor in Chico, CA, and we collect only what we need to answer you and do the work you ask about.
It applies to this site, starting from our home page, and to the contact details you give us while setting up a job. You can learn more about who we are on our About page.
Information you give us
When you fill out our estimate or contact form, call us or send us a message, you may give us the following:
Your name, phone number and email address, so we can get back to you.
The address of the property, so we know where the job is and can come out to look at it.
A description of the work, along with any photos or notes you choose to send, so we can understand the job before we arrive.
Our contact form is run by an outside form service, which receives what you type and passes it to us. We don't ask for payment card numbers, Social Security numbers or other sensitive details through the site.
Information collected automatically
When you visit the site, your browser sends some basic technical information, the same way it does on most websites. This can include your IP address, browser and device type, the pages you viewed, how long you stayed and the site that sent you here.
We may use analytics tools to look at this information in summary form, so we can see which pages people use and fix the ones that don't work well. We don't use it to identify you by name.
Cookies
Cookies are small files a website stores in your browser. Our site and the tools it relies on, such as analytics and the contact form, may set cookies so pages load properly and so we can count visits.
You can block or delete cookies in your browser settings. The site should still work for reading, though some features, such as the form, may not work as smoothly.
How we use your information
We use what you give us to do the following:
Reply to your questions and set up a free on-site estimate.
Schedule, carry out and follow up on the work you hire us for.
Keep records of quotes, jobs and payments.
Improve the website and how we answer people.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
Who we share it with
We share information only when it's needed to run the business or the job. That includes the companies that host this site, run our form and provide our analytics, which handle data on our behalf.
We may also share details with a supplier or a permit office when a job needs it, or when the law requires us to, such as in response to a valid legal request.
How long we keep it
We keep your contact and job details for as long as we need them to answer you, finish the work, stand behind it and keep the business and tax records the law expects. If you contacted us and never booked a job, we keep your details only as long as they're useful for following up on that request.
When we no longer need the information, we delete it or remove what ties it to you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records, such as those for a job we completed.
If you live in California, state privacy law may give you added rights over your information. You won't be treated differently for asking about them.
You can also tell us to stop sending follow-up messages at any time, and we'll stop.
Keeping it secure
We take reasonable steps to protect your information, and we limit who on our side can see it. No website or email system is completely secure, so please don't send anything through the form that you'd want kept highly private.
Children
This site is meant for homeowners and adults arranging work on a property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (530) 399-1517, Monday through Sunday from 7 AM to 10 PM, or reach us through our Contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.
We may need to confirm who you are before we share or delete anything, so your information doesn't go to the wrong person.